We would like to take this opportunity to both thank you for visiting our website and to share with you the importance Riverton Insurance Agency Corp. places upon protecting your private information
While you are visiting our website, we may or may not collect personal/confidential information - written, in-person, telephone, facsimile, electronically and online - that may assist us in preparing a quote for you and in helping us to negotiate with our carriers on your behalf. The personal information we collect may include your name, address, policy or claim information, financial or other information as may be required by our underwriters.
We also collect personal information about you from the following sources:
- Applications or other forms such as claims forms or underwriting questionnaires that you submit to us and others;
-Information about your transactions with us, our affiliates or others; and
-Third party information from public sources such as the internet or governmental agencies.
We assure you that it is not our policy to share your private information with non-affiliated third parties other than as permitted or required by law. For example, we may share all of the information listed above with non-affiliated third parties for, including but not limited to, the following reasons:
-The information is essential in servicing or processing the insurance needs of our clients in a way that is customary and necessary among independent insurance agents in our industry. Our services and processes might include, for example, but are not limited to, underwriting, obtaining renewal terms, rating, placement and providing quotes for insurance that is germane to the coverage the customer places without company.
-Information necessary to protect the confidentiality or security of our client's records.
-Information necessary to resolve client disputes or inquiries.
-Information required by individuals or entities who are assessing our legal compliance.
-Information required for us to comply with the law.
-Information necessary to protect against or prevent fraud, unauthorized transaction, claims or other liability.
Our company maintains physical, electronic and procedural safeguards that comply with state and federal regulations to protect the confidentiality of your personal information.
In addition to our insurance-related services, MyProfessionalNet provides online educational content, continuing education courses, digital toolkits, webinars, videos, subscriptions and related professional resources through our learning management system ("LMS").
When users access, purchase, enroll in or interact with our learning platform, we may collect certain information necessary to provide and improve those services.
Information collected may include:
- Name and contact information
- Username and account credentials
- Professional license information, where applicable
- Course enrollment information
- Course completion records
- Continuing education credits earned
- Certificates of completion
- Assessment, quiz or exam results
- Purchase and transaction history
- Subscription status
- Customer support communications
- Technical information related to access and use of the platform
When users purchase courses, subscriptions, toolkits, webinars or other products and services, payment information may be processed through third-party payment processors.
We do not store full payment card information in our systems. Payment transactions may be processed by authorized third-party vendors that employ industry-standard security practices.
We may collect information regarding how visitors interact with our website and learning platform, including:
- Pages visited
- Content viewed
- Courses accessed
- Device and browser information
- IP address
- General geographic location derived from IP address
- Session information
- Referring websites or marketing sources
This information may be used to:
- Maintain platform functionality
- Measure website performance
- Improve user experience
- Diagnose technical issues
- Evaluate the effectiveness of educational content and marketing initiatives
For users participating in continuing education programs, we may maintain records related to:
- Course enrollments
- Course completions
- Certificates issued
- Credit hours earned
- Accreditation reporting requirements
These records may be retained as necessary to comply with regulatory, accreditation, licensing, educational, business and legal obligations.
We may utilize third-party vendors and service providers to support operation of the platform, including:
- Learning management systems
- Video hosting services
- Payment processors
- Cloud hosting providers
- Analytics providers
- Customer support platforms
- Email communication services
These providers receive only the information reasonably necessary to perform services on our behalf and are expected to maintain appropriate safeguards for protecting that information.
